Privacy Notice

October 01, 2023

Zatik Security is committed to protecting your privacy. This Privacy Notice explains our data practices regarding Personal Data (as defined below) and other information that we collect in connection with your use of the website, https://www.zatik.io, where you can learn more about our services, and request information and content.


By using our Website or services, you consent to policies and practices described in this Privacy Notice. If you do not agree with the data practices described in this Privacy Notice, you should not use our Website.
 

Zatik Security may collect, use, and otherwise process various kinds of information from or about you or your device (“personal information”) to provide you with our Services. As used in this Privacy Notice, the “Services" means the personalized services provided by Zatik Security. We will only use personal information in the manner described in this Privacy Notice or as otherwise permitted by law.

Information we collect

Zatik Security may collect the following categories of personal information from the sources identified below:

  • Information you voluntarily to provide to us. We collect the information you chose to provide to us, which may include personal information. For example, contact information, location, and details about the types of support required or services provided through a form on our Website. We may also collect the information you voluntarily submit through other means including surveys.

  • Usage and log data. We collect information when you use and interact with the Services. For example, we may collect your IP address, device type, device language setting, screen size, device identifiers, advertising identifiers, browser type, your actions in the Services.

  • Data collected through cookies and similar technologies. As you navigate through and interact with our websites, we may automatically collect certain information about your equipment, browsing actions and patterns using common internet technologies, such as cookies. This may include details of your visits to our websites, including information about your connectivity, such as your IP address and browser information, location data, logs and other communication data, and the resources that you access and use on the websites. This information helps us to improve our websites and to deliver better and more personalized content and services by enabling us to estimate our audience size and usage patterns and recognize you when you return to our websites.

  • Data from other parties. We may work with other parties to support our services, better promote our services, partner with similar services, and other reasons as described below. These parties may send us information about you, your device, or browser (such as demographics and online history) for the purposes described in this Privacy Notice.

How we use the information we collect

  • Use of Personal Information. We use the categories of personal information listed above for the following purposes:

    • Responding to inbound user requests, tracking engagements, and providing the functionality of the Services and fulfilling your requests

    • Improving our Services and developing new Services

    • Reporting and analysis, including compiling aggregate or anonymized data

    • Fraud and security monitoring

    • Customer support

  • ​Use of Personal Information used for marketing purposes: Where personal data is used to send sales and marketing communications about Zatik Security products, we will follow protocols to ensure that we obtain all required consents, and that we offer opt-out and unsubscribe opportunities as required by applicable laws.

  • Use of Aggregated or De-Identified Information. We may collect and use information that is no longer reasonably linked to an individual or device and analyze it as a whole. This kind of study involves looking for trends among many visitors to our site, rather than analyzing information about any individual visitor. Examples include researching which parts of the site are accessed most frequently or determining which content is most relevant to our users 

Sharing information with third parties

Zatik Security holds third parties with whom personal data is shared to our same privacy principles and standards. We may store, share, or transmit your personal information as follows:

  • Service Providers. We may store or transmit personal information with our third-party service providers for services they provide to us. These services include things like website hosting; data storage; data analysis; social sharing; maps/directions services; information technology and related infrastructure provision; customer service; email and notifications delivery (including marketing messaging); and auditing.

  • For legal reasons. We may share personal information as we believe necessary or appropriate to comply with applicable laws and regulations; to cooperate with law enforcement; to enforce our terms and conditions; to protect our rights, privacy, safety, or property and/or that of our affiliates, you, or others; to prevent or take action regarding possible illegal activities or a violation of our policies; or for other legal reasons. These obligations may arise from laws and requests from authorities outside your country of residence.

  • In connection with a sale or business transaction: We may disclose or transfer your personal information to a potential or actual buyer in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings), including any due diligence related to such a transaction, in accordance with applicable law.

  • With your consent or when you otherwise choose to share. We may share personal information with any party when we have your consent or when you otherwise choose to share such information, for example by using our social sharing functions (which may have their own terms).

Zatik Security does not sell personal information.

Security

Zatik Security takes reasonable efforts to secure the information that you choose to provide us, and we use a variety of security procedures to help protect against unauthorized access to or alteration, disclosure, or destruction of Personal Data.

We restrict access to Personal Data to only the employees, contractors and service providers who need to know the information to operate, develop, or improve our services.

Unfortunately, no transmission of Personal Data over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, Zatik Security cannot guarantee or warrant the security of any information you transmit to us, or to or from our online services. Zatik Security has no responsibility or liability for the security of information transmitted via the Internet. If you have questions about this Privacy Notice or the security of your Personal Data, please contact us as indicated under the "Contact Us" section below.

We retain your Personal Data for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.

Zatik Security regularly reviews its privacy program and practices to ensure continued internal compliance, effectiveness and alignment with emerging law and best practices.

Zatik Security will notify affected data subjects promptly after becoming aware of an incident involving a data beach by Zatik Security or its vendors as required by law. 

Your Rights

If you would like to request to access, correct, update, suppress, restrict, or delete personal information, object to or opt out of the processing of personal information, withdraw your consent for the collection, use, or disclosure of your personal information, or if you would like to request to receive a copy of your personal information (to the extent these rights are provided to you by applicable law), you may contact us in accordance with the Contact Us section below and clearly describe your request. We will respond to your request consistent with applicable law.

In your request, please make clear what personal information you would like to have provided or changed, or whether you would like to have your personal information suppressed from our database. For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.

We will try to comply with your request as soon as reasonably practicable or as required by applicable law. Please note that if you choose to suppress or delete information, we may need to retain certain information for purposes such as record-keeping, security, fraud prevention, legal requirements, and/or to complete any transactions that you began prior to requesting a change or deletion.

Retention

We retain personal information for as long as needed or permitted considering the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods may include:

  • how long we have a legitimate need in keeping the personal information, or, if our collection is based on consent, whether you have revoked your consent

  • the length of time we have an ongoing relationship with you and provide the Services to you

  • whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them) or

  • whether retention is advisable to protect our rights or the rights or freedoms of our users (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)

Third Parties

This Privacy Notice does not address, and Zatik Security is not responsible for the privacy, security, information, or other practices of any third parties, including any third party operating any website or service to which our Services link. The inclusion of a link in our Services does not imply endorsement of the linked site or service by us or by our affiliates.

In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as partners organizations, social media platform providers, operating system providers, or wireless service providers, including with respect to any personal information you disclose to other organizations through or in connection with the Services.

Use of Zatik Security Services by Children

We do not knowingly collect or sell personal information from children (as defined under applicable law) without involvement and approval of a parent or guardian, unless consistent with applicable law.  Our Services are appropriate for individuals 18 years or older.

Sensitive Information

Unless we request it, do not send or disclose to us any sensitive personal information (e.g., social security/social insurance numbers, copies of personal identification cards such as drivers licenses, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) on or through the Services, or otherwise.

Conditions of Use

By using the Website and our services, you agree to the terms and conditions contained in this Privacy Notice and Conditions of Use and/or any other agreement that we might have with you. If you do not agree to any of these terms and conditions, you should not use the Website and/or any Zatik Security benefits or services. You agree that any dispute over privacy or the terms contained in this Privacy Notice and Conditions of Use and any other agreement we have with you will be governed by the laws of Washington. You also agree to arbitrate any such dispute in Seattle, Washington, and to abide by any limitation on damages contained in any agreement we may have with you.

Changes to the Privacy Notice

As Zatik Security and its services change from time to time, we may update this Privacy Notice to reflect changes to our information practices. We reserve the right to amend the Privacy Notice at any time, for any reason, and may do so by posting a new version online. Your continued use of the Website and/or continued provision of Personal Data to us will be subject to the terms of the then-current Privacy Notice. We encourage you to periodically review this page for the latest information on our privacy practices.

Global privacy laws

Zatik Security complies with European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Under the GDPR, we have an obligation to maintain the security of data concerning European data subjects, respect their rights to access that data and inform them about how data is used, and make sure that in developing applications and systems, we make “privacy by design” and “privacy by default” a part of our culture. Under CCPA we are required to give California consumers similar access to their personal information and establish security measures to prevent data breaches. In addition, Zatik Security continues to monitor the development of new data privacy laws in other places where we do business.

To make a request to use one of these rights, please contact us in accordance with the “Contact Us” section above. You must use the email used in your account or used to participate in a survey to make the request. Alternatively, you may designate an authorized agent to make a data request to us on your behalf under the CCPA. In order for such an agent to make a request, they must provide proof of their power of attorney and valid government identification of both the requester and the agent. In some instances, we may decline to honor your request where an exception applies, such as where the disclosure of personal information would adversely affect the rights and freedoms of another California resident. Consistent with California law, we will not charge you different prices or provide a different quality of service if you use your rights unless it relates to the value of the information.

Contact us

Zatik Security is the company responsible for collection, use, and disclosure of your personal information under this Privacy Notice. If you have any questions about this Privacy Notice, please contact us at info@zatik.io   

Changelog

 [October 5, 2023] - Published with launch of Zatik Security website